Job Description
Connect the world and manage global enterprise infrastructure with a telecommunications leader.
Tata Communications is actively looking for motivated and tech-savvy graduates for the Jr Team Member (Network Operations & Support) role in Chennai [1.1.3]. This is a fantastic early-career opportunity for engineering or science graduates to work on mission-critical global networks, routing operations, and enterprise technical support [1.1.2, 1.1.3].
📋 Role Highlights & Quick Details
| Detail | Information |
| Role Name | Jr Team Member (Network Operations & Support) [1.1.3] |
| Location | Chennai, Tamil Nadu [1.1.3] |
| Eligibility | Bachelor’s Degree (B.E/B.Tech/B.Sc/BCA in CS, IT, ECE, or related fields) |
| Batch | 2024 / 2025 / 2026 [1.1.3] |
| Experience | Freshers – 1 Year [1.1.3] |
| Salary (CTC) | ₹3.5 – ₹6 LPA (Expected) |
💡 What You Will Actually Do
- Network Operations: Monitor, maintain, and support large-scale enterprise network infrastructures, ensuring high availability and optimal performance.
- Incident Management: Identify, log, troubleshoot, and resolve network anomalies, connectivity issues, and system tickets within defined Service Level Agreements (SLAs).
- Escalation Handling: Coordinate with advanced engineering teams, vendors, and global clients to manage complex technical escalations.
- Shift Operations: Participate in rotational shifts (including night shifts) to provide 24/7 network monitoring and operational support.
- Documentation: Maintain accurate technical logs, update troubleshooting runbooks, and report operational metrics to senior leadership.
📝 Selection Process
- Online Application: Submit your resume via the official Tata Communications careers portal [1.1.3].
- Resume Screening: Shortlisting based on academic background, technical proficiencies, and eligibility criteria [1.1.3].
- Online Assessment: Evaluates numerical ability, logical reasoning, verbal English, and foundational networking or IT concepts [1.1.2, 1.1.3].
- Technical & HR Interviews: Rounds focusing on computer networking fundamentals (OSI layers, TCP/IP, routing basics), troubleshooting instincts, shift flexibility, and communication skills [1.1.2, 1.1.3].
➡️ How to Apply
- Official Link: Apply Here – Tata Communications Careers Portal [1.1.3]
- Preparation Tip: Brush up on basic computer networking concepts (TCP/IP, LAN/WAN, routing and switching protocols, OSI model). Clear communication and willingness to work in rotational shifts are vital.
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