Adobe Hiring: Apprentice Technical Support 2026

July 15, 2026
Full Time

Job Description

Join a global leader in digital experiences and jumpstart your career in customer engineering.

Adobe is offering a structured 12-month Apprentice Technical Support program in Noida, designed to develop the next generation of technical support professionals [1.2.1]. This is a fantastic opportunity for fresh graduates to gain hands-on experience with Adobe Experience Cloud products [1.2.1].

📋 Role Highlights & Quick Details

DetailInformation
Role NameApprentice Technical Support [1.2.1, 1.2.3]
LocationNoida, Uttar Pradesh [1.2.1, 1.2.3]
EligibilityB.Tech / MCA / M.Tech / M.Sc [1.2.3]
Batch2025 / 2026 [1.2.3]
ExperienceFreshers (0–6 Months) [1.2.3]
Stipend₹35,000 – ₹55,000/Month (Expected)

💡 What You Will Actually Do

  • Support & Troubleshooting: Resolve inbound technical and product queries related to Adobe Experience Cloud under the guidance of senior engineers [1.2.1, 1.2.3].
  • SLA Management: Learn to work within Service Level Agreement (SLA) frameworks to meet targets independently [1.2.1, 1.2.3].
  • Documentation: Accurately document issues in the case management system and contribute to knowledge base articles [1.2.1, 1.2.3].
  • Shift Work: Participate in rotational shift coverage to support global customer needs [1.2.1, 1.2.3].
  • Training & Growth: Benefit from a structured program covering foundation (shadowing), supported practice, and assessed practice phases [1.2.1].

📝 Selection Process

Adobe’s selection process focuses on technical aptitude, analytical thinking, and communication skills [1.2.1]:

  1. Online Assessment: Technical evaluation of core skills [1.2.1].
  2. Group Discussion: Assessing collaborative thinking and communication [1.2.1].
  3. Technical Interview: Focuses on technical problem-solving and communication [1.2.1].
  4. Final Interview: In-person at the Noida office (where feasible) [1.2.1].

➡️ How to Apply

  • Official Link: Apply directly via the Adobe Careers Portal [1.1.2]. (Search for Requisition ID: R170281) [1.2.1].
  • Preparation Tip: While training is provided, having foundational knowledge of web technologies (HTML, CSS, JavaScript, XML), databases/SQL, or any marketing automation/CRM tool will be an added advantage [1.2.1, 1.2.3].
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